Question 1

Is there a membership fee?

Accepted Answer

No. There is no membership fee on Terzy. You only pay the price of the product you purchase.

Question 2

What is TerzyApp?

Accepted Answer

TerzyApp is an AI lifestyle app that puts luxury fashion fabrics and verified master tailors — from anywhere in the world — directly in the hands of individual customers. You scan your body once with your phone, and from that moment you can have clothes made to your exact measurements, buy premium fabric by the metre, get garments altered or repaired, and build a lifetime record of your body, your style and your wardrobe in one place.

We are not only a shop. Our mission is to protect Europe's master tailors and their craft heritage, and to open luxury tailoring beyond the top 1% — luxury fabrics, master tailors, made for you, worn for life.

Question 3

What can I order on TerzyApp?

Accepted Answer

Five connected streams, all in a single account:

Made-to-measure clothing — suits, jackets, shirts, dresses and more, produced by verified master tailors.
Premium fabric by the metre — from historic weaving centres including Como, Biella, Lyon, Yorkshire and Prato, with samples available before you commit.
Alteration and repair — bring an existing garment back to life instead of replacing it.
Handmade artisan products — from home-based makers, who pay us zero commission.
For You Ready — ready-to-wear pieces matched to your body and style profile, shipped fast.

Our AI stylist ties them together: it learns your wardrobe and answers everyday questions like "I have a wedding on Saturday — what should I wear?"

Question 4

Which countries do you serve, and how does delivery work?

Accepted Answer

TerzyApp is live in 37 countries from day one — the EU 27, the EEA (Iceland, Liechtenstein, Norway), the UK, Switzerland, Gibraltar, Monaco, San Marino, the USA and Canada — with 29 interface languages and 12 currencies. Payments run on Stripe Connect, and your order is locked in both your currency and the tailor's at the moment you place it, so exchange-rate movement doesn't change your price.

Your tailor doesn't have to be around the corner. A master in Naples, Lyon or London can make your garment and ship it to you internationally, with shipping integrated into the order — you track production and delivery from the app.

Question 5

Who sets the fabric prices?

Accepted Answer

Fabric prices are set by the tailors and Tailor Store sellers on the platform.

Question 6

Which countries does Terzy operate in?

Accepted Answer

Terzy operates in multiple countries. Available tailors, products, and services may vary by country.

Question 7

Is there a membership fee for Tailor Store?

Accepted Answer

No. There is no membership fee for Tailor Store either.

Question 8

Do you offer a Try On Clothes service?

Accepted Answer

Yes. Terzy offers a Try On Clothes service.

Question 9

How are body measurements taken?

Accepted Answer

Body measurements are taken using your phone camera.

Question 10

Do I need any extra equipment to take body measurements?

Accepted Answer

No. A smartphone camera is enough to capture your body measurements.

Question 11

Can I export my body measurements as a PDF?

Accepted Answer

Yes. You can export your body measurements as a PDF.

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